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About Accredify

Accredify is a Software-as-a-Service (SaaS) IT solutions provider that enables organisations to create and issue verifiable documents, known as “Accredified documents, that can be verified by third-parties”. To ensure a secure and tamper-proof verification process, we have developed TrustTech– a suite of products to bridge trust between our clients, their users and other enterprises. By enabling automation and secure information exchange, Accredify has empowered nearly 600 users in nine markets to simplify complex processes and discover new frontiers of efficiency. Learn more about what we do here!

Accredified documents are verifiable documents that have been written to the blockchain ledger. That means that the document’s ‘fingerprint’ has been recorded onto the blockchain. This enables the verification of the document’s authenticity by any verifier that has access to the document. For example, if a verifier initiates a verification process on an Accredified document that has been tampered with, the process will compare the document that is being verified against what has been recorded onto the blockchain for that document (i.e. its original state at the point of issuance). As the contents are not exactly the same between the document being verified and the record on the blockchain, the tampered document will fail the verification process. Learn more about how this process works in our ‘Without the jargon’ article on Blockchain and Cryptographic Hashing here.

1. Automated verification: With Accredified documents, recipients and third-party verifiers can simply scan the document’s QR code or use an online verifier portal to determine if your document is true-to-source. This means you no longer have to dedicate resources to verifying information manually, and can redirect them to more productive business processes.

2. Enhanced operational: Efficiency Digitalise your processes with Accredified documents and experience greater process efficiency. Through automation of document creation and complex business processes facilitated by digital documents, your organisation can redeploy precious resources to focus on high-value workstreams.

3. Improved data security: By protecting your organisation’s key information with Accredify’s tamper-proof TrustTech, you can ensure that your business information can never be made fraudulent. Accredified documents also provide an audit trail that allows you to trace how information has been handled as it passes from hand to hand. Learn more here!

Accredify Passport is a digital identity wallet that stores all your Accredified documents in one place for easy, on-demand access wherever you are. Learn more about Accredify Passport here.

Issuing documents

Depending on your needs, you can issue documents using our APIs or through your Issuer Dashboard. For more information on our APIs, click here. The dashboard is a front-end web-application with a no-code interface that allows issuers to create verifiable documents, and easily track and manage their records and recipients.

We have two different ways of issuing documents through the Issuer Dashboard:
1. Cert Builder: Single Cert
· Using Accredify’s Cert Builder feature, issuers are able to create individual certificates.
· The dashboard uses a What-you-see-is-what-you-get (WYSIWYG) model where the input is directly reflected on the cert template in real-time.

2. Bulk Cert Issuance: Issue a batch of certs at once
· With Bulk Certs Issuance, issuers are able to create a batch of certificates via the batch upload feature.
· Users download a template file (csv) and fill up the required fields, based on the template that is selected. To create a batch, users simply have to drag-and-drop the file onto dashboard and issue the batch.

Our platform supports the issuance of many types of verifiable digital certificates, qualifications, licenses, permits and badges.

Yes! We offer custom template solutions for all your designs.

Our platform allows issuers to revoke and set expiry dates on the validity of its issued digital certificates.

Please fill out this form, and a member of our sales team will reach out to you directly.

Yes, we do! To discuss solutions for your company, please fill out this form, and a member of our sales team will reach out to you directly.

Issuance analytics

1. Data metrics are available based on the Issuance and Verification volumes, ranging between daily issuance volume to monthly issuance volume.

2. Your Dashboard will provide insights on:
· Best performing documents ranked by issuance and verification volume
· Month-by-month performance of issuances and verifications
· Daily issuance heatmap to understand get an overview of high issuance periods
· Comparison of the current and previous month’s issuance and verification performance

All insights from your Analytics Dashboard can be exported directly from the dashboard as a CSV file.

Yes! Please speak with a member of Accredify’s sales team about how we can custom solutions for your business. To get in touch, please fill out this form and we will reach out to you directly.

For issuers that prefer to automate document issuance directly from their own applications, our suite of APIs allows for quick and easy integration with applications. For more information on our APIs, click here.

Receiving documents

Recipients can access their credentials and Accredified documents in several different ways depending on what suits your organisation best:
· Email
· Accredify Passport– Accredify’s digital identity wallet, storing all Accredify documents in one place
· Your organisation’s app – Accredify can work with your IT team to store Accredified documents in your mobile or web application

To access received documents through Accredify Passport, the recipient needs to log into their Accredify recipient account.Once they are logged in, they will be able to access all their received credentials and documents that have been issued through Accredify. Learn more about Accredify Passport here!

Recipients will be sent an email once their certificate or badge has been issued. Recipients that do not have an existing Accredify Passport will be asked to create an account to view their credentials. Recipients with existing accounts will be able to access their credentials through an email link.

Badges and certificates can be shared on major social platforms, such as LinkedIn and Facebook, and will be instantly verifiable by anyone who clicks on them.

No, recipients can access their documents and certificates free of charge, either via e-mail or through their Accredify Passport.

Yes! You can customise how long a certificate is shared and viewable. You can also limit access to your information, or even withhold sensitive personal data, when sharing your badges and certificates.

Verifying documents

The file can be verified through our verifier page at https://accredify.io/verify. All you have to do is to drag-and-drop the file to verify it or scan the QR code on the document if it has one.
The results will show whether:
· The file is verified
· The file has been tampered with
· The file has been issued
· The issuer is a registered institution
· The file has been revoked

A registered institution means that Accredify’s TrustTech has cross-checked and verified that the document has been issued by the stated institution. This is done to help prevent distribution of forged documents, such as fake degree certificates.

Data protection and privacy

Information Security and data protection are our top priorities at Accredify.

We are ISO/IEC 27001:2022, ISO/IEC 27017:2015, ISO/IEC 27018:2019 certified and have received Singapore’s Data Protection Trustmark certification. Our business continuity management system is also ISO 22301:2019 certified to ensure that our system is resilient towards disruptions and disasters.

In addition to this, Accredify conducts regular independent infomation security audits, Vulnerability Assessment and Penetration Testings (VAPTs), and is compliant with Singapore’s PDPA requirements. For more information on our how we manage security, click here!

Yes, you can! If your organisation decides to stop using Accredify, you have the option to delete your organisation’s accounts and the data your organisation has provided us with. To do so, please email our Data Protection Officer at dpo@accredify.io or your Account Manager with your deletion request. Please note that deleting your organisation’s accounts and data will not delete any issued documents your organisation has distributed to recipients from our system. In order for documents that have been distributed to be permanently deleted from Accredify, your organisation’s recipients will also need to delete their documents or their recipient accounts.

Yes! Your recipients will still be able to access and retrieve their Accredified documents in their recipient accounts.

Yes you can! Please email our Data Protection Officer at dpo@accredify.io if you would like to delete your account and data. Please note that deleting your recipient’s account and data will not delete any documents that you have received from organisations using our system. In order for your received documents to be permanently deleted, you will need to file a request with the organisations that distributed the document to you.

Others

Please directly contact your school or training institution who awarded you the certificate.

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What Can We Do For You Today?

Whether you are looking to transform your business, have questions about our solution, or curious to explore new use cases with verifiable information, we are always happy to chat!